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Covid-19 Helpline

If you are shielding, socially isolating, pregnant or struggling to provide food for yourself or your family please phone the helpline which has been set up to provide essential assistance. The helpline will connect you to your local authority helpline who will guide you to the support you need.


The helpline – 0800 111 4000 – will operate during core working hours of Monday to Friday 9am to 5pm.


Callers will be automatically connected to their local authority who will support them to access the service they need, such as:


  • essential food and medication
  • links to local social work services for vulnerable children or adults
  • emotional support
  • contact with local volunteer groups
  • advice on access to the Scottish Welfare Fund if required



    Regardless of whether you are the person at an increased risk of severe illness from COVID-19 you can help protect people who are at risk by staying at home